1.1 Is it safe to purchase from OldSold.in?
Yes, we ensure all products undergo quality checks before sale.
1.2 Is the product original?
Yes, we only deal with genuine and original products.
1.3 What is the condition of the product?
We classify products into different grading categories available on our Buying Guide page.
1.4 How can I see the actual photo and video of the product?
Actual images are available on the website; stock images are used when missing.
1.5 Is there any warranty on the product?
Warranty details are provided on the product page and invoice.
1.6 What if my product stops working after the warranty period ends?
You will need to arrange repairs yourself, but we can guide you.
2.1 While I was placing an order, the product went out of stock. What should I do?
Contact us, and we will assist you.
2.2 How will I know if my order is confirmed?
Our team will confirm your order via call before dispatch.
2.3 Can I modify my order once placed?
Orders cannot be modified once dispatched.
2.4 Can we make payments in parts?
EMI options are available at checkout.
3.1 How will I know the status of my refund?
Refunds are processed within 7 working days.
3.2 Can I cancel my order?
Yes, before the product is shipped.
3.3 What is the return policy?
Products can be returned within 7 days if not damaged.
4.1 Do you deliver anywhere in India?
Yes, we deliver across India.
4.2 How do I know if you deliver to my location?
We check your pin code and confirm via call.
4.3 Is there a delivery charge?
Orders above Rs.500 have free delivery.
5.1 How can I change my number and address?
You can update details in your profile before shipping.
5.2 What if I want a product not listed on the website?
Contact us for product availability.
5.3 Can I sell used products to you?
We buy only in bulk (100+ units).
